![]() We have many other users in our new environment (moving from 2010 to 2015) and have not had this issue yet. Just wondering if anyone has come across this before. ![]() VerifyOnEnableEvent result return ONENABLE_FAIL_AUTH_FAIL Looking at the logs on any of the endpoints where we try to log in, we see the following : to enter the new password on their mobile device, or it wont sync. When we look at any of the systems that we try to log in with this user, we notice that the Personal Certificate does not download either, but all other certificates If they are using Skype for Business Online, tell them they will need to reschedule. Diagnostic Header: ErrorCode=4240,Source=,Reason=Server has detected a loop,processing-frontend=,target-user-primary-pool=,source-user-primary-pool=,processing-cluster= Error: Error Message: The endpoint was unable to register. Skype for Business, formerly Lync 2013, for Android extends the power of Lync and Skype to your favorite mobile device: voice & video over wireless. If we take her credentials and run it through remote connectivity analyzer, we get the following (pool names changed, but both would exist in the same topology):Ĭouldn't sign in. If that doesn't work, contact your support team." It might be your sign-in address or logon credentials, so try those again. The error that comes up with her account is the following (and this is with automatic and manual configurations): She is on our 2015 on premise environment, we have Exchange in the Issue After protecting Microsoft 365 (formerly known as Office 365) with Duo using our Duo SSO, Duo Access Gateway, AD FS, or Azure Conditional Access integrations, customers might not be able to access Skype for Business using their login credentials. We have one user in our environment that cannot sign in to Skype for Business on any system.
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